Refund policy

All sales are final. Please notify us at litscentsationsllc@gmail.com if there are any issues with your order. Please allow us the opportunity to make it right. You will have 15 days after receiving your item to report concerns with your order.  You’ll also need the receipt or proof of purchase.

You can always contact us for any return question(s) at litscensationsllc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges (if applicable)
Unfortunately, exchanges are not available for online purchases.  Exchanges will only be made available on local pick-up/delivery orders based upon inventory availability. We only replace items if they are defective or damaged. If you have questions, send us an email at litscentsationsllc@gmail.com

Refunds
All sales are final.